Careers At Mercyhealth Mailbag: Radiology school, nursing experience programs, and getting into health care

Welcome to the Careers at Mercyhealth Mailbag! Each week, we’ll tackle a couple of questions submitted by YOU, our followers, on social media or via email to better help you understand why today’s health care industry could be the place for you and how Mercyhealth can offer you the path toward a lifelong, rewarding career.

To submit your question, follow us on Facebook or Instagram at Careers at Mercyhealth and send us a message, or leave a comment on our Careers at Mercyhealth Mailbag posts. You can also email us at with the subject ‘Mailbag.’

Let’s get to this week’s mailbag questions – enjoy!

Carolyn T. from Milton (via Facebook): I am very interested in radiology but don’t have a degree or training in this field. Can I still apply for radiology positions and do you provide training?

Our radiology career opportunities require certifications and/or degrees from accredited institutions – this is a requirement for all applicants. However, we operate our own Mercyhealth School of Radiology to provide the necessary certifications for you to work in the radiology field. The Mercyhealth Hospital School of Radiography is a two-year, full-time program. Accredited by the Joint Review Commission on Radiologic Technology (JRCERT), the program was awarded the longest accreditation status that is given due to the outstanding performance and education that it offers. Eight students are accepted annually in May to begin the program in June. Click here for more information about the program including application information.

Bobbi P. from Poplar Grove (via Instagram): I am currently a nursing student enrolled at our Northern Illinois University and I’m wondering what kind of student nurse or new graduate nursing support programs you provide?

We offer two developmental programs for both nursing students and recent BSN graduates. First, our Student Nurse Internship Program is designed to provide hands-on nursing experience to students currently enrolled in nursing school programs. Our SNI students work through a series of clinical rotations across a variety of units and departments in order to understand and experience our full-spectrum of nursing care and career opportunities. Our RN Residency Program is open to new graduate BSNs ADNs (Associate Degree Nursing) and includes a Medical/Surgery and Critical Care components. Each area of our RN Residency Program is designed to assist new graduate RNs with the transition to the acute care setting by advancing them from novice to advanced beginner, and to create a seamless transition to practice incorporating nursing core competencies with a focus on critical care core concepts for the chosen area of practice.

Rhonda G. from Beloit (via email): I have 20 years of experience as an Administrative Assistant and a Customer Service Representative, but I want to get into the health care industry. What kind of positions would be available to me?

Our Patient Service Representatives (PSRs) use skills similar to those you may have used in your previous positions. Our PSRs work closely with our hospital and clinic teams to facilitate scheduling, check-in, registration, and other administrative tasks to provide the highest quality of customer service and experience possible for our patients. These positions typically require at least 1 year of prior health care experience; however, the opportunity for training and additional support is available for the right candidate. 

Thanks for reading this week’s Careers at Mercyhealth Mailbag! Look for a new mailbag next week!

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